Exclusive Holidays Ltd feedback form

Exclusive Holidays Ltd (Market Harborough Travel) - UK and European coach tours

Feedback

As a valued customer we welcome your comments on our holidays and the service we provide. Please let us know your views using the form below. All responses will be kept strictly confidential.

Please answer the following questions using the following scale:
1 Poor 2 Fair 3 Good 4 Very Good 5 Excellent

Dates of travel:

Destination:

Office Service

Were our office staff helpful:	1 2 3 4 5
Was information sent in good time:	1 2 3 4 5

Initial pick-up

Did your coach arrive promptly:

1 2 3 4 5

Was your driver

a) welcoming:	1 2 3 4 5
b) In uniform:	1 2 3 4 5

Your coach

Was the vehicle

a) clean inside:	1 2 3 4 5
b) clean outside:	1 2 3 4 5
c) comfortable:	1 2 3 4 5

Accommodation

Please rate the following aspects of your accommodation:

a) bedroom facilities	1 2 3 4 5
b) cleanliness of bedrooms	1 2 3 4 5
c) comfort of bedrooms	1 2 3 4 5
d) quality of food	1 2 3 4 5
e) standard of public areas	1 2 3 4 5
f) service provided in restaurant	1 2 3 4 5
g) service provided by reception	1 2 3 4 5
h) hotel staff	1 2 3 4 5

Any comments on accommodation:

Excursions

Please rate the following aspects of the included excursions:

Interest value of excursion	1 2 3 4 5
Time spent at place visited	1 2 3 4 5
Travel time to place visited	1 2 3 4 5

Any comments on excursions:

General

Would you travel with Exclusive Holidays again? Yes No

General comments:

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